SHIPPING & RETURNS
How much is my shipping?
Shipping rates are automatically calculated prior to submitting your payment information.
Simply add items to your cart and proceed to the checkout page where you will be offered shipping method
choices and their prices.
For orders made in Luxembourg, we offer to deliver your order by car at your door, on the time and day that suits
you most, for a flat rate of 10€. All you need to do is choose “home delivery” in the shipping methods and send us
information about your preferred date in the “comments” section, at checkout.
Luxembourg shipping fees
Weight Package dimensions Price
__________________________________________________________
L< 340 mm
Max. 500g H< 250 mm 3,40€
W< 20 mm
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L< 340 mm
Max. 2kgs H< 250 mm 4,80€
W< 30 mm
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Max. 2kgs L< 600 mm 6,20€
L+H+W< 900 mm
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Max. 10 kgs L< 1500 mm 8,40€
L+2W+2H< 3000 mm
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Min. 10kgs L< 1500 mm 10,50€
Max. 30kgs L+2W+2H< 3000 mm
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Orders of 100€ and up ship for FREE!
In case you wish to return your order, the return shipping fees are borne by the customer.
Do you ship internationally?
We currently ship to Luxembourg, to the United States as well as most European countries.
If you wish to buy our products from another country, please send us an e-mail at will@atypical.lu
and we will be happy to help you out.
Europe shipping fees
Weight Package dimensions Price
__________________________________________________________
L< 340 mm
Max. 500g H< 250 mm 9,85€
W< 20 mm
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L< 340 mm
Max. 2kgs H< 250 mm 11,75€
W< 30 mm
__________________________________________________________
Max. 2kgs L< 600 mm 17,50€
L+H+W< 900 mm
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Max. 10 kgs L< 1500 mm 32,40€
L+2W+2H< 3000 mm
__________________________________________________________
Min. 10kgs L< 1500 mm 79,90€
Max. 30kgs L+2W+2H< 3000 mm
__________________________________________________________
Shipping fees outside Europe
Weight Package dimensions Price
__________________________________________________________
L< 340 mm
Max. 500g H< 250 mm 10,90€
W< 20 mm
__________________________________________________________
L< 340 mm
Max. 2kgs H< 250 mm 13,50€
W< 30 mm
__________________________________________________________
Max. 2kgs L< 600 mm 20,00€
L+H+W< 900 mm
__________________________________________________________
Max. 10 kgs L< 1500 mm 77,40€
L+2W+2H< 3000 mm
__________________________________________________________
Min. 10kgs L< 1500 mm 223,00€
Max. 30kgs L+2W+2H< 3000 mm
__________________________________________________________
Shipping and delivery times
To guarantee the freshness of our products, we centralize all orders and send them out weekly, on Thursdays.
Delivery times may vary depending on your location, but will usually take 2 to 3 days in Luxembourg,
longer for other countries. We will provide you with a tracking number (“follow me”) which enables you to
follow your package’s journey to its destination.
Parceling and insurances
Your purchases will be packaged with the utmost care, using adequate protective materials.
This allows us to offer a delivery service under optimum conditions.
The products are insured against deterioration and theft for the duration of the transport, for shipping outside Luxembourg. If you have any doubt about the condition or content of the order, you are required to refuse
the goods upon reception. Any refused parcels should be sent back in its entirety and in its original packaging.
Returns & cancellation policy
If you are not happy with your product for any reason please contact us for a free replacement product or a partial
or full refund. Absolutely no returns are accepted after 30 days from delivery date.
Orders cannot be cancelled if the item has been shipped, but should be returned instead for a full or partial refund.
Any return need our prior permission, via e-mail.
To return a product or ask any other question regarding our Return & Cancellation Policy, please contact us at: will@atypical.lu
Online payments
Our website currently accepts all major credit cards as well as PayPal and payment via bank transfer.
Please contact us for questions on other forms of payment, at will@atypical.lu
Designed to please reserves the right to change pricing at their own discretion.
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